Frequently Asked Questions

Depending on the quantity, socks can be delivered as quickly as  1-2 weeks from order confirmation depending on order specifications. Too long? No problem let us know and we’ll make it happen!

Minimum quantity from 50 pairs to thousands of socks. 

Yes, in 2020 our company expanded to Sweden, the Middle East and Belgium. We ship socks globally from South Africa with the same service and quality in mind. 

We are also proud to use yarns that meet the Global Recycled Standard (GRS). This certification confirms that the recycled content in our products is genuine, traceable, and produced under ethical and environmentally conscious conditions.

GRS certification looks beyond materials—it also evaluates social responsibility, chemical use, and environmental impact throughout the entire supply chain. By choosing GRS-certified yarns, we help reduce industrial waste, conserve natural resources, and support a circular economy. For you, that means your socks are made with integrity—from start to finish.

Some of the products we manufacture include USB-enabled components, often for packaging or tech-integrated features. These components are USB-certified, meaning they meet strict international standards for safety, quality, and device compatibility. As with everything we produce, these features are tested and reliable, built to meet modern performance needs.

Our production facility is certified under ISO 9001, the international benchmark for quality management systems. This means that whether we’re producing a new design for Sox Footwear or fulfilling an order for a partner brand, the same standards apply—every time.

ISO 9001 certification ensures that we manage production through well-documented, repeatable systems. We minimise waste, improve efficiency, and maintain consistent product quality across the board. It also means our team operates in a safe, well-organised environment that supports ongoing training and innovation.